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Customer Testimonies
The Texas Koffeehouse - Lufkin, TX
"The reason I am writing this is to say how well pleased I have been with your company. I love our POS and I'm sure I'll refer many people to your company. In particular I want to mention how well pleased I was with the training session from Tayona Roary. She was both patient and professional during our training session. She did so well at training me that I canceled my second training session with her today. I would also like to say how easy it has been to reach tech support. I thank you guys for all of your help."
- Luke Thomas
http://thetexaskoffeehouse.comAlpine Videos - Sugarcreek, OH
"From the time I began looking at POS Nation to the very day of ordering and beyond, the customer service as been exceptional.
The service provided by POS Nation was exceptionally quick and in less then a couple of hours any issues had been resolved. The training program was incredible.
It was not just that the customer service was excellent; it was also very personable. I know that now, after I have already purchased my POS, that they are still there for me. It was a great experience, and I plan on passing them on to all of my business associates for their POS needs. Without a doubt, I would use POSnation again.
Without POS Nation, my business would not be the success that it is. Thank you."
- Nick Crawford
Touchstone Merchandise Group - Mason, OH
"It’s always a bit scary venturing into new areas of your business. After your endless hours of research on the topics and details, you can still come away feeling like you don’t know what you’re getting into or how you’re going to pull it off. Luckily, there are companies like Crimson Solutions out there who really help. When I began ‘shopping’ for a point of sale system for our on-site promotions, I was a bit overwhelmed. I knew nothing about the systems offered, what my options were, or even what pieces of the puzzle I should be looking for - much less how they would fit together. I called Crimson Solutions (POS Nation) and got in touch with a sales representative who walked me through all of the basics and really helped me pick the system that worked best for my needs. And inevitably, when you’re this green at something, you’ll have user-error related problems. I’ve always had great response from the team at Crimson Solutions when I need help – right down to a 30-minute phone call helping me resolve what ended up being a printing issue that actually had nothing to do with their product.
Our on-site business has more than tripled since we started using Crimson Solutions products, and we’re ordering more! All in all, I would say the products provided by Crimson Solutions (POS Nation) are dependable and most importantly, the service you get is impeccable."
- Becky Mason
Program Communications Manager
http://www.tmgmerchandise.com/Szabo's Party Supplies - Gretna, LA
"I just want to send you a quick letter to say thank you. Your sales and service department were fantastic. Not once did I feel pressured to buy a system from your company. In the process of getting information on the hardware and software, my proposals had to be changed a number of times, and your sales rep never once complained or said no. He gave me his honest opinion on the equipment which I would need. If my sales rep was unavailable to talk to me, another rep would answer my question.
All of you made sure that any of my questions were answered promptly and honestly. Once I received that system, I had a few questions, and a rep took care of those answers very quickly.
Also, I ran out of receipt paper so I went to my local Office Depot store to pick some up quickly. I should have known better, the paper at Office Depot was $2.89 per roll, your paper was $1.70. Just like my customers who come into my store realize, the small business is either less expensive or equal to the Big Box Stores.
Again that you very much for helping me make a correct decision in my system."
Sincerely,
Louis Szabo
http://szabospartysupplies.com/OM Indian Groceries - Winston-Salem, NC
They are honest and customer oriented people. They love customers no matter what."
Madhu Sunku