Online Ordering SystemWe Do All the WorkWe take care of everything. Send us a copy of your menu items, modifiers and pictures (if desired). We will have a customized online menu that matches your printed menu or website created for you, complete with pictures and descriptions. Complete SolutionThere is nothing extra to buy. The Customer2You web integration is a complete, self-containing system designed to work with your existing installation of Aldelo for Restaurants Pro 3.5.1 or higher. Your restaurant will be taking orders from the internet in no time. Click here to watch a video demonstration. Website IntegrationThe Customer2You system can integrate instantly into your existing website, or you can get a new one for no extra charge. No Monthly or Annual FeesThere are no monthly or annual fees. You pay one flat fee for the installation and the rest is free. A small convenience charge is automatically added to each internet order and paid by the customer. The convenience charge covers all future software upgrades and support. There is no monthly minimum. There is no contract. Other systems bill you for installation and a monthly charge or annual fees that must be paid year after year. Reduced Credit Card FeesThe Customer2You web integration provides pre-negotiated rates with the major Aldelo Approved Merchant Service Providers, so you will not have to pay those hefty fees associated with non-swiped transactions placed through this system. These special merchant accounts are specifically designed for online transactions. Other systems rely on your existing merchant account which can drive your costs higher. Instant Credit Card ApprovalThe customer’s credit card is processed real time. If there’s a problem the customer can correct it immediately. The order is always paid before it enters your POS. Other systems delay the credit card processing which can confuse customers into believing their payment was successful. Customers have no chance to correct errors or try a different card. Always Reliable Push TechnologySystems that rely on the local restaurant system to pull orders from an internet server are inherently unreliable. Customer2You pushes the order to the POS in real-time while the customer is still on the website. The customer is given their order number and the expected pick-up or delivery time. In the event that the local POS is unreachable, the customer can be informed that there is a problem and asked to contact the store at the phone number provided. You never lose an order or a customer. Other systems use pull technology in which the internet computer waits for the restaurant computer to check for new orders. This delays order processing and prevents real-time order feedback to the user. Customers think their order is being processed even if the restaurant computer is down and no one knows about the order. For more information about Customer2You web integration with Aldelo for Restaurants, call us at 1 (877) 727-3548. |