Provide Great Customer Service

View each customer's purchase history as you ring up sales, and suggest additional purchases based on past preferences. Recognize your best customers with the Customer Rewards Program. Sell and redeem gift cards1 to keep customers coming back.

Track customer information that matters

Customer info
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By tracking your customers' email and shipping addresses, you have what you need to let them know about upcoming sales or new inventory from their preferred manufacturers. Enter your customers' credit card numbers or names as you ring up sales, and see their complete purchasing histories, as well as any additional information you've captured.

Customer Rewards Program

Customer rewards and loyalty program
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Automatically track and reward your best customers with a customizable rewards program. Set up special membership pricing, offer discounts after customers spend a certain dollar amount and more.

Easily communicate with customers

Contact customers
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Quickly generate letters to your customer and vendors! QuickBooks Point of Sale integrates with Microsoft Word2 so you can automatically create letters (from standard and custom templates) that are tied to customer orders, former receipts, purchase orders, vendors and more. Plus, you can also send letters to a pre–defined set of customers, for example your best customers, or those customers who have ordered over a certain amount from you.

Create mailing lists and labels

Create mailing lists and print labels
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Filter your customer lists on selected criteria, such as zipcode, type of merchandise purchased or dollar amount spent, to create mailing lists for targeted mail campaigns. You can even create email mailing lists!

Ship and track packages with Shipping Manager3

Shipping manager pre-fills the shipping labels with the customer address information from your Point of Sale receipt or sales order forms.

  1. Service is optional. Application approval, fees and additional terms and conditions apply. Requires a Gift Card Service account through QuickBooks POS Gift Card Service, gift cards, internet connection or modem and phone line, sold separately.
  2. Word integration requires Microsoft Word 2000, 2002, 2003, or 2007. Sold separately.
  3. No QuickBooks fee for using shipping features, but UPS will charge their standard shipping fees for packages from within QuickBooks. Registration and agreement to terms and conditions required.