Total Care Solution with Support - Training - Warranty

Even though each POS solution is paired with a complimentary year of Standard Support, there are multiple needs that will arise through the years of using our pos systems requiring just a bit more coverage. There are multiple service levels to provide the appropriate amount of coverage for each budget.

Since Standard Support is limited to "Break-Fix" technical support Professional Care builds off of this to provide "How-To" training sessions during business hours. Premium Care takes that a step further to allow 24 Hour "Break-Fix" support and provide assistance for unforeseen system disruption events like virus removal and system restore assistance.

The highest level of service is our Total Care Package. This comprehensive care package will give you access to all the services we offer including onsite installation and custom programming when you purchase Total Care with your initial system build. The quarterly Health Check service will ease the burden of system maintenance by providing dialogue with a maintenance tech, event log monitoring, disk defrag and many, many more useful Health Check tools we have developed.

We believe that customers will have the best experience with us by having this level of service. That's why we made it affordable in easy monthly payments. Ask a product specialist today about Total Care and how it can individually benefit your business.