Customer Loyalty Tracking
The average coffee shop patron makes six vists per month — incentivize them to make it seven.
Forced and Optional Cafe Modifiers
Speed up the ordering process by selecting modifiers from a pre-made list; ring up a tall no-fat cappuccino with extra whipped cream in seconds.
Gift cards are increasingly popular for coffee shops — set up, track, and redeem gift cards all within your cafe POS.
Manage Your Baristas (Employees)
Schedule employee shifts and track time and attendance; know exactly how to schedule around the morning coffee rush.
The Perfect Coffee Shop POS
Track Customer Loyalty & Rewards, Offer Gift Cards, and Customize Your Menu All While Keeping the Coffee Shop Vibe
“When I called you guys, I said, ‘Look, I want the easiest thing to use, that takes up the least amount of space, that looks the best’ and you came up with a solution. … Literally plug it in, turn on the juice, connect our internet, and we’re in business. … I think it’s awesome.”
Terry Ickowicz - Doughboy’s Bakery and Café - Los Angeles, CA
The Features You Need to Run Your Cafe
Personalize Your Menu
Large latte with skim milk and no whipped cream? Not a problem with customized menus pre-configured with your modifiers.
Run sales reports on products and departments to easily track the products driving your business.
Retail and QSR Functionality
Easily sell barcoded retail items while increasing order efficiency with a restaurant-style POS interface. Hot keys allow for fast and accurate input.
Our POS Systems Can Help Your Coffee Shop be More Successful
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What’s the most important feature of a coffee shop POS system?
Its ability to allow employees to quickly and accurately enter orders. With so many modifiers and drink orders, a POS software that doesn’t provide a customizable interface will only slow down your business.
Programming my menu with so many modifiers sounds like a lot of work. Can you help?
Yes, we’re experts in programming cafe POS systems — so your point of sale arrives ready to use. We’ll work with you to make sure all your items and options are correctly laid out to provide the optimal order entry process.
What equipment typically comes with a cafe POS system?
From a POS hardware perspective, most cafes typically use a touchscreen POS terminal, cash drawer, and receipt printer. Some coffee shops also sell barcoded items and will purchase a scanner. Others operate more like a restaurant and will use a remote printer to transmit orders to the barista.
How else can your point of sale help my cafe?
Our coffee shop POS system offers a customizable customer loyalty program and free gift card processing. These two features can help small businesses compete with the Starbucks of the world.
Why not just use an old-time cash register? I’m not exactly Starbucks.
Sure, your business will still open tomorrow without a cafe POS system, but how much time goes into monthly financial reporting? What about payroll, tip splitting, and time and attendance? Do you really know what menu items are bringing in customers and which ones are wasting menu real estate?
Our standard cafe and coffee shop system includes:
- Touch PC
- Receipt Printer
- Cash Drawer
Most common upgrades:
- Customer Display
- Kitchen Display System
- Kitchen Printer
Better Decision Making Starts With Better Data
Run reports on virtually every aspect of your business. Track sales by department and product so you know exactly which products are driving your sales. Track employee hours, inventory, sales, and more using the 50-plus preset reports.
Issue Gift Cards
A great way to increase business and drive sales is to create a gift card program. Customize the design of your gift cards and let your customer base start marketing for you.
Have you ever seen a Starbucks gift card? Exactly. Now you can start running your business with the best of them.
Create a Custom Loyalty Plan
Let customers build points with each purchase and then redeem their points for dollar discounts, free coffee, or percentage discounts. Create benchmarks, customize your rewards, and start letting customers earn points. You can buy coffee anywhere. Give your customers a reason to keep coming back.
Built-in Time Clock Management
If you're operating a coffee shop, odds are you are staffing hourly employees. Track employee hours and attendance within the system by having each employee clock in and out. Track paid and unpaid breaks and even tips within the system as well. Accurate payroll reports can be generated with a few clicks.
Quickly Change and Edit Orders
If you've ever experienced a customer modifying an order on the fly or changing their mind, then you know how valuable fast and easy order editing is to your POS system.
Recipe Tracking and Inventory Management
Tracking the recipe and calculating the cost of a cup of coffee might be straightforward, but an iced caramel macchiato with a double shot of expresso — not so much. For any menu item, keep track of each ingredient and the ingredient's cost so you know the exact profitability of all your products.
A simple example, when a turkey sandwich is ordered, two slices of bread and a slice of turkey are removed from inventory and their respective costs are added to your P&L.
Design Your Own Menu Layout
Customize the layout, color scheme, and drill downs of your menu on the point of sale to ensure fast and efficient order entry. Touchscreen real estate is valuable: shouldn't you be able to customize it to meet the needs of your business?
If you offer certain menu items at a discount at certain times of the day, the POS will automatically update pricing for you. Looking for a way to boost coffee sales in the afternoon? Offer half off all coffee from 4PM to 5PM and let the software ensure your cashiers never forget to apply the discount.
Forced and optional modifiers are a great way to ensure cashiers follow a certain work flow — while also allowing customers to add their favorite sides or to have their orders prepared a specific way. For example, when a bagel is ordered, a forced modifier screen might automatically pop up and ask toasted or plain while optional modifiers would allow the cashier to add toppings to the bagel.
View the complete list of features for cafes and casual restaurants.
What a Few of Our Customers Are Saying About Us…
“We used a machine that was eight to nine times more expensive — this one I found way more easier to program. It’s all isolated in this machine so I don’t need a back room computer, I don’t have to go upstairs, sign in to this or sign into that… I just swipe my card. So easy to use, it’s really really user friendly. It’s incomparable, this does everything high and above.”
- Justin Jacob, Doughboy’s Bakery & Café
“My favorite thing about the new system is the efficiency of it. It’s nice! I know all the prices so I don’t have to worry about mischarging someone. Everything is here. It’s perfect.”
- Shania Lowney, Aroma Coffee House
“I thought the price was a very very fair price. Given the technology, given the software. I like that the interface is already in place with a payment processing system. You deliver a finished product and literally plug it in, put on the juice and we’re in business. Very manageable and easy to use… Wonderful tech support… Someone actually answered the phones.”
-Terry Ickowicz, Doughboy’s Bakery & Café
“Since we got the machine our sales have been increasingly going up. It’s amazing.”
- Mirtha Lowney, Aroma Coffee House
Articles Your Cafe Might Find Useful
- Solve 3 Common Cafe Problems with Coffee Shop POS. Learn how coffee shop POS can help solve problems related to your menu, inventory, and staffing.