A large box has been delivered to your storefront and you know exactly what it is — a new point of sale system! Now that it’s in your hands, we’re sure you’re ready to get things moving. Our experts are here to help you with the setup and training of your new system because after all, our job isn’t done until you’re in action.

How do I Set up my POS Hardware?

Setting up your hardware is easier than you’d think. The benefit of purchasing a full point of sale system from us is that it’s a plug-and-play solution. Take it out of the box, plug everything in, and it’s ready to go! Our team of technicians preconfigures your hardware so that you don’t have to worry about any installations when it arrives at your store.

If you’re a visual person and would like to see someone set up the hardware, check out our POS Nation University Hardware 101 lecture! The standard point of sale setup comes with an all-in-one computer, receipt printer, barcode scanner, cash drawer, and customer pole display. There are videos for these common components, as well as additions like weight scales.

Will Someone Come Train me and my Staff?

Once everything is plugged in and powered up, all you need to do is dive in and become familiar with the software. The options we provide are known to be intuitive and user-friendly — but we understand that technology isn’t everyone’s cup of tea. That’s why we also have an extensive series of software training videos to help you get started!

How do I set up my POS hardwareIf you’re still not having luck navigating the software and using its features, that’s OK! We offer support for $39.99 per month with no strings attached — so you can cancel this service the minute you’re comfortable with the software. For this cost, your business will have 24/7 technician support, unlimited one-on-one training, inventory importing, virus removal, and system restoration. It just takes one call to reach us!

Standard break-fix support is free with your system purchase; available Monday through Friday from 8 a.m. to 8 p.m. EST. Your purchase also includes a hardware warranty.

Your POS System is in Business!

We hope that you’ve had a positive experience setting up your point of sale system. We’re here for you every step of the way, and we’re always publishing resources to help you get the most out of your purchase. If you have any further questions or concerns, get in touch with our product specialists.